Google Class Tools not working for some Students
Creation date: 2026-01-26 12:27 p.m.
Updated: 2026-01-28 1:36 p.m.
If you are having issues with Google Class Tools the issue is likely the Chromebook's OS version. Class Tools requires ChromeOS version 137 or later. Check the student's device OS version and update it if necessary. Follow the guide on how to update a student's Chromebook if required.
Two easy ways to check the device's OS
Via Login Screen: Text at the top of the screen, right after Google Chrome
Via Settings: Click the time > Settings > About ChromeOS
Please also see this Video from Cammie regarding finding Class Tools: https://www.youtube.com/watch?v=OR36OYVBa-o
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