Knowledge base
New ticketComputers & Equipment
Student Chromebook Repair
1
Student Chromebooks that have broken screens, won't power on, damaged keyboards, etc. Once the ticket is submitted attach the ticket number to the Chromebook.
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Powerwash a Chromebook
New
Thursday, January 15, 2026 chromebook
Printing or Copier Issue
1
Print jobs failing, Printers not showing Papercut, scans failing or other configuration issues related to printing. Please note that our Copier vendor is responsible for issues with the copiers/printer themselves such as paper jams, toner replacement or printing errors. Contact them directly for such issues.
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How to install Printers
Updated
Updated: Thursday, January 15, 2026 papercut print printer printing
Apps & Websites
App Installation
1
Request to assist with installing existing software on computers.
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How to Install Apps on Windows
New
Updated
Updated: Monday, January 19, 2026 app install application application install install windows
Exams
Exam Setup Assistance
1
Request help preparing or setting up exam.
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Student Chromebook - Take a Test
New
Updated
Updated: Thursday, January 15, 2026 chromebook exam exams take a test
Phones & Bells
Desk Phone Issue
1
Voicemail pin resets, broken handsets or call quality issues.
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Setup voicemail
Updated
Updated: Thursday, January 15, 2026 phone voicemail